Streamlined Delivery of Emergency Relief Programs Is Win-Win for USDA and Agricultural ProducersThu, 04 Aug 2022 15:03:44 CDT
The U.S. Department of Agriculture (USDA) has processed more than 255,000 applications for the new Emergency Relief Program (ERP). USDA has made approximately $6.1 billion, to date, in payments to commodity and specialty crop producers to help offset eligible losses from eligible 2020 and 2021 natural disasters. By breaking-down agency barriers, using existing data across USDA and pre-filled applications, USDA’s Farm Service Agency (FSA) in cooperation with the Risk Management Agency (RMA) has been able to expediently provide economic relief and save producers and staff over a million hours of time.
“The expedient manner in which these emergency relief programs have been developed and executed ensures swift delivery of program benefits to producers, responsible use of taxpayer dollars and equates to time savings for our customers and for USDA staff,” said USDA Under Secretary for Farm Production and Conservation Robert Bonnie. “Reducing the time spent collecting information we already have elsewhere at USDA or through crop insurance means our team has more bandwidth to reach and support new customers. Our streamlined, successful ERP implementation is a testament to the USDA team’s creativity, dedication, and willingness to break down traditional divisions between agencies and resolve complicated information technology challenges to further the shared goal of better serving farmers and ranchers.”
The design of ERP Phase One allowed for an expedited process that saved time for staff and producers. FSA was able to begin disbursing payments to producers within days of rolling out the program when under the predecessor program lengthy applications and processing were required before making payments. FSA county offices can process almost nine ERP applications in the time it took to process one application for the Wildfire and Hurricane Indemnity Program - Plus (WHIP+), the predecessor program for ad hoc disaster assistance. This equates to 88% less time to process applications and a reduction of more than one million staff hours for implementation of ERP compared with WHIP+. While not specifically tracked, we expect the savings for producers to be at least as significant as they previously would previously have had a significant burden to collect records and often sit across from the local staff as the data is entered.
These process improvements also enhanced the customer experience for farmers by reducing the number of producer trips to FSA county offices and allowing producers to spend less time completing forms so they could focus more on their agricultural operations. In addition, the ERP program design greatly diminished the risk potential for errors and leveraged the existing RMA and Federal Crop Insurance loss adjustment and verification processes. With more applications approved, more dollars distributed, and more dollars paid per application in a shorter timeframe, the streamlined application process developed to deliver ERP has significantly outperformed the previous implementation of WHIP+. FSA also has paid more than $1 billion to historically underserved producers.
Emergency Relief Payments to Date
The efforts to streamline, improve responsiveness and work across traditional agency-borders goes beyond just the recent ERP process. FSA mailed pre-filled ERP applications to producers of commodities covered by federal crop insurance in late May and has since paid producers with eligible losses more than $6 billion. Pre-filled ERP applications were mailed to producers with Noninsured Crop Disaster Assistance Program (NAP) coverage last week, and so far, FSA has already issued $35.9 million in payments to producers with eligible losses. NAP-related ERP payments also were not factored and are being made in full from the start to speed and target assistance to the small and underserved producers that commonly rely on NAP coverage. Also, earlier this year, staff processed more than 100,000 payments through the Emergency Livestock Relief Program (ELRP) and paid eligible producers more than $601.3 million for 2021 grazing losses within days of the program announcement.
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